20% off everything Use code SUMMERSALES
- +91-9811176556
Use Coupon Code: "SUMMER10" to Avail Extra 10% Discount
- contact@mynaturest.com
We offer free delivery across India. The product will be shipped within 5-7 working days from the date of order. We ship our orders through Bluedart, Delhivery, Gati and Safexpress.
Our mattresses and toppers are shipped via road transport, while our pillows by air. Delivery can take as little as 1-3 weeks depending on your location’s delivery service capabilities.
A slight variation in color or design from what you see online may occur due to things like lightning, pixel quality etc.
Please confirm the size of mattress for compatibility with your bed before purchasing – returns/replacements are not allowed if wrong size is ordered! Additionally please measure if product will fit through entrance of home.
Ensure your order is not compromised during shipping! Take a look at the product packaging before signing off on delivery. If it appears tampered, don’t hesitate to reject and report any irregularities on the courier slip.
Experience hassle-free replacement of your mattress – free of cost! In the unlikely occurrence that you receive a damaged, defective or incorrect item within 5 days of delivery, we’ll quickly arrange for its replacement.
After 5 days have elapsed since your purchase, we are unable to provide an exchange due to our policies.
To make a successful exchange, your item must be as pristine and untouched as when you first got it. It also needs to come with its original packaging intact.
To ensure we can provide you with the best service possible, kindly make sure to include a receipt or other documentation of your purchase when communicating with us.
At Naturest, we take your satisfaction seriously and are pleased to assist if you need an exchange for the same item. Feel free to reach us via email at contact@mynaturest.com or give us a call at +91 9811176556 – our team is available 10am-6pm.
Naturest cannot accommodate exchanges for incorrectly ordered mattress sizes, as they are a custom-made product. Please be sure to order the correct size on your first purchase!
