Warranty

With your purchase, you’ll be equipped with a warranty period starting from the date of acquisition and ending at its expiration as noted. Enjoy peace-of-mind knowing that you’re covered for any potential product issues as per details below:

Product                                 Warranty

Pillow                                        5 Years

Topper                                     5 Years

Revive                                       7 Years

Relive                                      15 Years

Recharge                                15 Years

For your limited warranty to remain valid, meet the below requirements:

• To ensure the validity of your purchase, we require that you are the initial owner and buyer of this sleep set from our company.
• The warranty of the product begins from the original date and with it comes coverage for repairs or replacement. However, any servicing will not extend your limited warranty time nor establish a new one.
• To uncover the original purchase date of our company, we need to review the original invoice.
• Our products are engineered to the highest standards, with warranties for manufacturing defects. However, damages resulting from misuse or improper handling cannot be covered by the warranty guarantee.
• A warranty covers sagging of a mattress, but not any fabric-related damage such as tears and stains. Burns, lint accumulation, color fading etc are also excluded from coverage.
• Damage caused by the customer.
• Our team is dedicated to providing timely repairs or replacements, making sure your products are back up and running as soon as possible.
• Our warranty covers sagging of the internal core, ensuring your mattress retains a plush and comfortable feel. Outer fabric cover’s wear and tear is not included in coverage.
• Nominal increase in softness due to normal use.
• Comfort is a personal preference, and unfortunately our warranty does not extend to any modifications that go beyond the scope of product performance.
• This warranty does not include coverage for mattresses that have a depression of less than 20% of mattress thickness
• Our company’s judgment is definitive when it comes to assessing the nature of any defect and determining eligibility for this warranty.
• If two mattresses are paired together, only the sagging mattress will be eligible for repair.
• To maximize the benefits of your mattress, ensure you maintain its good condition for optimum warranty coverage.
• Customers are required to cover the cost of transportation associated with repair or replacement services.
• Our product is subject to ongoing improvement and updates. We reserve the right to modify features, specifications and warranty terms at any time without prior notice.
• While our products provide the utmost comfort, we cannot guarantee that they are compatible with any type of medical need.
• Any dispute is subject to Noida jurisdiction only.
• Dimensional tolerance- length or width or height ± 15 mm