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100 Nights Trial

Policies

100 Nights Trial

Enjoy your purchase or get a full refund – no questions asked!

 

Naturest offers unmatched indulgence and support in their Revive, Relive or Recharge Mattress. You can have up to 100 nights of blissful sleep with the mattress trial before making your final decision! Allow yourself a month or more for this luxurious upgrade; as you adjust to its gentle firmness, expect some minor aches that come from experiencing optimal posture and back support. After 45 days though – if you wish for a return- Naturest will provide hassle free pickups without any charges involved.

 

For optimal satisfaction, we offer a 45 nights period before any returns and up to 100 nights of trial for returning products. Get the best experience with no-hassle returns!

 

Enjoy the best night’s sleep of your life with our 100 Nights Sleep Trial. If you don’t love it, get in touch with one of our expert Sleep Specialists and we’ll ensure that you’re getting a truly restorative experience! Our customer care is available at +91 9811176556 or contact@mynaturest.com for assistance.

 

Terms & Conditions:

 

  • Your sleep trial will begin from the day you receive your mattress.
  • To uncover the original purchase date of our company, we need to review the original invoice for you to avail 100 night’s trial or warranty claims, if any.
  • 100 nights trial is not applicable on customized size mattresses.
  • Our 100-night sleep trial unfortunately cannot be applied to mattress exchanges resulting from incorrectly ordered sizes.
  • 100 nights trial is valid only for purchases through the Naturest website and not from other marketplaces like Amazon, Flipkart etc.
  • The first 100 Nights from delivery is considered part of your sleep trial period; even if you choose to swap sizes or models during this time!
  • Using a waterproof mattress protector is advised on the mattress.
  • The mattress must have been used on a flat surface with proper support to the mattress.
  • There should not be any stains, tears, odours, soiling, dirt or damage to the mattress.
  • Photographs as proof are required for opting the return. Failure of which, we may cancel the request.
  • The policy is limited to one return per household per year.
  • It is advised to rotate and flip the mattress every three months to enhance the life of the mattress.
  • Refunds will be made via the same payment method used to order the mattress.
  • Return policy is applicable only for mattresses and not for toppers and pillows.
  • Any dispute is subject to Noida jurisdiction only.
  • The mattress package should be opened within 7 days from the delivery of the product.
  • India Mattress Company reserves the right to deny refund requests if they do not abide by the requirements of their 100 Nights Trial Offer. All final decisions are made with careful consideration and attention to detail, ensuring that customers will receive a fair outcome every time.
  • The mattress needs to be packed by the customer in the same way it was delivered to avoid any damage in transit.
  • The customer needs to bear the packaging cost incurred to pack the mattress.