Terms & Conditions

At Naturest, we want to make your shopping experience as seamless and smooth as possible. That is why we have created an easy-to-understand Terms & Conditions policy that outlines the usage rules for www.mynaturest.com (the “Service”) operated by India Mattress Company (“Us,” “We” or “Our”).

By using our Site, you agree to not only these terms but all other applicable guidelines outlined in any corner of this website too – without qualification! If there are further questions regarding our Terms & Conditions Policy then please don’t hesitate reach out us at contact@mynaturest.com with them anytime!

At Naturest, we offer you the perfect way to get a good night’s sleep. Browse our selection of top-quality Mattresses and Pillows plus accessories so that comfort can be yours!

Privacy:

At our company, protecting users’ data is a top priority. With that in mind, we have implemented a Privacy Policy to ensure the safety and security of your information when you visit us online. Take time to review it so you can feel confident about trusting us with your personal details!

Email Agreement:

Staying connected with you is of utmost importance to us, and we strive to ensure your convenience by utilizing this website as well any emails necessary. When placing an order on the Site – registered user or guest – consent will be given for all communications from our end electronically, abiding by legal requirements that such correspondence complies with writing standards.

Eligibility:

This website is for users aged 13 or older; anyone under this age must not use the Site. If you are accessing it on behalf of a company, entity, or organization (collectively “Organization”), then only authorized representatives may do so and they agree to be legally bound by these terms.

Copyright:

Naturest’s content, featuring images of people, places and/or products are exclusive to us or our licensors. This multidimensional material – including illustrations, designs and photos – is protected by Indian and International copyright laws. Any unauthorized use of this content will not be tolerated as it breaches copyright or trademark regulations; if you wish to inquire about authorization for any purpose, connect with us at contact@mynaturest.com.

Trademarks:

Naturest proudly owns all trademarks, service marks, and trade names associated with this Site. Any attempt to modify or reproduce these proprietary Marks without our prior written consent is strictly prohibited.

Fees & Payments; Shipping:

Our Site provides transparent pricing for all items, with any applicable taxes clearly stated prior to purchase. Shop confidently knowing exactly what you’re paying!

Choose from a variety of payment options for the Products you purchase on our Site! We offer credit card, debit card, net banking and wallet payments; all thoroughly explained in detail on our website. Looking to finance? You’re also covered with merchant bankers detailed right at your fingertips—on the payment screen!

Refunds and Returns; Cancellation:

Naturest mattresses are backed by superior warranties, with all details available at the product page. Should you wish to cancel or change your order size after dispatch, a fee for associated logistics may apply; please refer to our Shipping & Return Policy and Warranty Policy page on-site for complete information regarding returns and cancellations policies.

Offer Codes and Promotional Activities:

Naturest offers qualified consumers the opportunity to enjoy special discounts on mattress purchases. These exclusive ‘offer codes’ are valid while supplies last, and can only be redeemed per Naturest’s terms and conditions. As a safeguard against fraud or misuse, these coupons may not be exchanged for cash nor provided by any third-party outside of their authorization. All promotional activities abide solely by Naturest’s guidelines—no exceptions!

Feedback:

At Naturest, feedback and comments from our users is highly valued. However, any submitted content must not violate the rights of third-parties or include any explicit materials in order to comply with applicable laws. We reserve the right to remove reviews that contain offensive language, harmful code or other violations as determined by us at anytime without further notification. Furthermore, you hereby grant a license for your name and image along with original/reproduced versions of review(s) posted on this Site which could possibly be used for promotional purposes such as marketing campaigns in accordance with our Privacy Policy when deemed necessary by us.

Use of the site:

As a user of the site, you promise to use it responsibly and ethically in accordance with all applicable laws. This includes honoring your legal obligations towards protecting privacy, data security, and respecting intellectual property rights.

Content:

Naturest is dedicated to providing informative content, but it must be understood that this information does not substitute professional medical advice. We strive for accuracy and reliability, however cannot guarantee completeness or timeliness of any contents on the website.

Third-Party:

Naturest does not guarantee the accuracy or reliability of content posted by third parties. When you use our Site, you accept that there may be material that is objectionable to some users and agree to deal with any disputes directly without involving us in claims, demands or damages. Furthermore, we reserve the right to change aspects of our Site – such as hours of operation and featured services – at any time without prior notice.

Dispute Resolution:

Naturest has its roots in Uttar Pradesh, India and therefore the Terms of Use between you and us are subject to the jurisdiction of local laws. Should any disputes arise concerning your use of our site, both parties agree on an intimate arbitration process governed by the rules set forth by Uttar Pradesh Arbitration Association that will take place within said state’s borders. In other words – we ask all customers to kindly respect this agreement when using Environment-friendly products & services from Naturest!

Termination:

We continually strive to keep this site secure and up-to-date, thus we retain the right to modify our policies as needed without prior notice or repercussions. Additionally, should circumstances arise where use of this Site is no longer suitable for any reason (or not at all), we reserve the right to revoke your license and prevent future access accordingly.

Entire Agreement:

Naturest sets the standard for user agreement with this comprehensive site policy. Everything found here is an authoritative reference and replaces any previous written or verbal communications regarding usage of this site. Ultimately, we reserve all rights not specifically granted to our users herein. A printed version of these terms is available as well to ensure smooth legal proceedings if necessary in the future.